Problems with your Rock Steady Database that are the result of a logic or design error will be fixed without charge.
Fixes for problems caused by changes you have made to hardware, network topography or installed software will incur my current hourly rate.
Support may be revoked if changes to your database have been made by you or some other third party.
Hardware problems? Software Problems? Rock Steady Software can help.
Existing Rock Steady Software clients enjoy free telephone or remote support for IT problems diagnosed and fixed in under 10 minutes.